- BPI is launching as we speak the first 100% absolutely owned department in Portugal. It is the first Bank to supply the alternative to work together with Customers and put the first step of BPI into the Metaverse.
- The financial institution will make VR gadgets accessible in greater than 100 branches throughout the nation in order that Customers can go to a BPI VR department.
- This initiative reinforces BPI’s management in digital innovation and its dedication to steady enchancment for customers, in any bodily, digital or digital atmosphere.
BPI is launching as we speak the first Virtual Reality (VR) Branch in Portugal: BPI VR. It is the first Bank to supply the alternative to supply banking providers and join with Customers in the world, inserting the first step of BPI into the Metaverse.
BPI VR is a 100% immersive department, constructed in 3D, with completely different enterprise areas and sectors (retail, personal, company, AGE and stability) and which permits entry to banking merchandise, utilizing Meta VR glasses (Facebook) . Users will have the ability to discover the retailer’s two flooring, study extra about BPI’s choices (together with financial savings initiatives, mortgages and private loans, and extra), and take pleasure in leisure, together with mini-golf.
BPI hopes that, in the future, it’s going to work as a brand new method to make use of banks and distribute the Bank’s items and providers, following the instance of what occurred with the digital banking revolution ten years in the past, which has modified from web sites solely to dwelling banking.
Francisco Barbeira, Executive Director of BPI, emphasizes that “at BPI, we try to know what is occurring and to be brokers of change, to arrange for the future and be individuals in the subsequent era of the digital economic system. This BPI VR “retailer of concepts” is the first step in this house and it’s starting to clarify extra of what the Bank and its options and merchandise are as we speak. We imagine that the method we dwell with digital platforms will likely be extra profound in the future, due to this fact, we wish to pioneer a brand new method of speaking with our Customers, who’re the foundation of our enterprise. In’ In the future, we imagine it may well grow to be a real digital banking platform.”
In order to speed up the expertise of the Customer with the location, in greater than 100 BPI workplaces, guests will have the ability to expertise the immersive BPI VR Branch via digital actuality headsets from Meta (Oculus). Likewise, customers who’ve these digital actuality gadgets in their houses also can entry the immersive BPI Desk by downloading BPI VR straight from the machine’s software program. The Oculus Quest Store platform is alleged to have round 200 million customers worldwide.
BPI allows collaborative processes to drive innovation in the Customer expertise
This pioneering method to Metaverse permits BPI to strengthen its management in digital innovation and its dedication to steady enchancment for its customers. In addition to what’s supplied, BPI is finding out relationships that permit it to mix merchandise and providers from different firms in completely different sectors, which is able to permit it to supply customers with new and useful merchandise.
Afonso Eça, director of innovation, stated that “Metaverse is a phenomenon that may change our digital and bodily lives, simply as cell phones, Apps and Wifi did ten years in the past. The development of the Metaverse has already begun and phenomena reminiscent of digital actuality or the digital economic system are already affecting our lives, placing new challenges on monetary establishments. With the development of the variety of customers and the excessive availability, VR and AR applied sciences might be seen as a brand new method of distribution and methods of speaking with clients. As a monetary middleman that wishes to stay related to Customers, a Bank like BPI have to be current on these platforms to grasp how we are going to symbolize ourselves in the future,” concluded Afonso Eça.
BPI VR is the first disruptive product launched by BPI’s Center of Excellence for Innovation and New Business, which was created this yr. The objective of the Center is to assist form the future imaginative and prescient of BPI, to determine monetary developments and new alternatives to generate earnings for Customers and for shareholders, the CaixaBank Group.
The Center focuses on fostering ecosystems that help and speed up the creation of enterprise alternatives in areas reminiscent of open banking, sustainable finance (ESG), metaverse/Web 3.0 and decentralized finance (DeFi).
The BPI VR Immersive Counter was developed in partnership with Unity Technologies, a number one firm in the growth of digital actuality (VR) and augmented actuality (AR) platforms and content material, whose expertise powers almost 75% of all VR and AR content material, together with video games like Pokémon Go, amongst others.
See screenshots by BPI VR on Oculus Quest right here.